What are my rights when making funeral arrangements?

In the United States, the Federal Trade Commission (FTC) has established the "Funeral Rule," which is a set of regulations that protect consumers' rights when making funeral arrangements. Some of the key rights that the Funeral Rule provides include:

  1. The right to choose the funeral services and products that you want, and to pay only for the services and products you select.

  2. The right to receive a written price list from the funeral home that lists all of the goods and services available, along with the corresponding prices. This is known as a General Price List (GPL).

  3. The right to receive a written itemized statement of the goods and services you have selected, along with the total cost. This is known as a Statement of Funeral Goods and Services Selected (SFGSS).

  4. The right to cancel an arrangement or service at any time, as long as you have not already received the goods or services.

  5. The right to receive a copy of the contract for funeral goods and services, and to keep it for your records.

  6. The right to purchase funeral goods and services from a funeral home or provider other than the one you are making arrangements with. This is known as the "casket or outer burial container seller exception."

  7. The right to make your own funeral arrangements, without the use of a funeral home.

It is important to be aware of your rights when making funeral arrangements, so that you can make informed decisions about the funeral services and products that are best for you and your loved ones. If you have any questions or concerns about your rights, you can contact the FTC for more information.

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